Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to Vent Africa.

Vent Africa is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Vent Africa app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Vent Africa app won’t work properly or at all.

The app does use third-party services that declare their Terms and Conditions.

Link to Terms and Conditions of third-party service providers used by the app

You should be aware that there are certain things that Vent Africa will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Vent Africa cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Vent Africa cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Vent Africa cannot accept responsibility.

With respect to Vent Africa’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Vent Africa accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for the both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Vent Africa does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

The following outlined terms and conditions must also be carefully read and understood before using Vent Africa's services. By using our platform or mobile apps, you agree to be bound by these terms and conditions.

1. Use of Vent Africa's Services

1.1. Our platform and mobile apps allow you to convert your cryptocurrency to fiat currency of your country. By using our services, you acknowledge that you understand the risks associated with cryptocurrency trading and that you are solely responsible for your own decisions and actions.

1.2. Our mobile apps are available for download from the Google Play Store and Apple App Store. By downloading and using our mobile apps, you agree to these terms and conditions, as well as the terms and conditions of the app store from which you downloaded our mobile apps.

2. Eligibility

2.1. To use our services, you must be at least 18 years old and have the legal capacity to enter into binding contracts.

3. Your Account

3.1. To use our services, you must create an account and provide us with accurate and complete information.

3.2. You are solely responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.

3.3. You agree to notify us immediately if you become aware of any unauthorized access to or use of your account.

4. Trades

4.1. You agree to provide accurate information about the cryptocurrency you wish to trade and the fiat currency you wish to receive.

4.2. We reserve the right to refuse any trade at our discretion.

4.3. Once a trade has been confirmed, it cannot be cancelled or reversed.

4.4. Trades done on the wrong network or asset cannot be recovered.

5. Limitation of Liability

5.1. Vent Africa shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our platform or mobile apps, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

5.2. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

6. Indemnification

6.1. You agree to indemnify and hold Vent Africa and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our platform or mobile apps, your violation of these terms and conditions, or your violation of any law or the rights of a third party.

7. Termination

7.1. We may terminate these terms and conditions and your access to our platform and mobile apps at any time, for any reason or no reason, without notice to you. We may also suspend or terminate your account if we suspect that you have engaged in fraudulent or illegal activities, violated these terms and conditions, or violated any applicable laws or regulations.

7.2. Upon termination, you will no longer have access to your account, and any funds or cryptocurrency held in your account will be forfeited to Vent Africa.

8. Intellectual Property

8.1. All content and materials on our platform and mobile apps, including but not limited to text, graphics, logos, images, and software, are the property of Vent Africa or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2. You may not copy, distribute, modify, publish, or create derivative works of any content or materials on our platform or mobile apps without our prior written consent.

8.3. You may not use any trademarks, service marks, or logos displayed on our platform or mobile apps without our prior written consent.

9. Governing Law and Jurisdiction

9.1. These terms and conditions and your use of our platform and mobile apps shall be governed by and construed in accordance with the laws of country of operation, without giving effect to any principles of conflicts of law.

9.2. Any dispute arising out of or in connection with these terms and conditions or your use of our platform and mobile apps shall be resolved by arbitration in accordance with the country of operation Arbitration Association rules. The arbitration shall be conducted in country of operation and shall be conducted in English.

10. Amendments

10.1. We reserve the right to amend these terms and conditions at any time, at our sole discretion. We will notify you of any changes by posting the updated terms and conditions on our platform and mobile apps.

10.2. Your continued use of our platform and mobile apps after the amended terms and conditions have been posted constitutes your acceptance of the revised terms and conditions.

These terms and conditions are effective as of 2021-02-07

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [email protected].